Our Cancellation / Refund Policy

25% deposit is non-refundable. If a booking that has been paid in full is cancelled 90 days or more prior to the booked date of arrival at Willowgate Activity Centre, a 75% refund will be given; 50% refund if cancelled 61-89 days prior to arrival date; 25% refund if cancelled 31-60 days prior to arrival date; no refund if cancelled within 30 days or less of arrival date. Cancellation conditions will be applied pro rata if a group booking is reduced in numbers once balance payment has been made. We recommend that participants have appropriate travel insurance to cover against loss of money that will occur in the event of cancellation.


To book your activity now call us on 01738 637 245